HubSpot vs. Zoho

Changing from Zoho to HubSpot

Any modern business needs a Customer Relationship Management (CRM) platform to manage contacts, sales processes, and relationships with potential and existing customers. With so many options available, choosing the CRM that fits your business the best can be overwhelming. Whether you are planning to change from Zoho to HubSpot or trying to choose between the systems, this page will help you understand the main differences and what to expect. 

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HubSpot vs. Zoho

HubSpot and Zoho are both customer relationship management (CRM) software platforms that offer a variety of features and tools for managing customer relationships and sales processes. While both platforms have similarities, there are also some differences that may make one platform a better fit for your specific business needs.

Zoho CRM provides tools for sales and marketing automation, customer support, inventory management, and product configuration. However, some of these require integrations which might be time-consuming and might result in disconnected experiences.

HubSpot's CRM is built to be a central system for all departments within a company, where data is accessible in real-time. Everything is built on one codebase, where all data and tools are connected. It is an easy-to-use platform, that ensures seamless experiences for everyone.

Learn more about choosing the right CRM platform for your business by reading our blog article: Implementing the right CRM for your business

 

Which CRM should you choose?

Choosing a new CRM platform always comes down to evaluating which system suits your business needs the best. We have highlighted some of the main differences between HubSpot and Zoho to help you better understand what you can expect when choosing between the two systems.

HubSpot CRM

  1. All-on-one CRM platform, with all the tools, built in-house on one code base. Since everything is connected, it allows enables a consistent and seamless experience for all teams.

  2. Easy to customize the platform to specific business needs without complex integrations by using custom objects. This allows agility when scaling and makes it easy to adapt to changes.

  3. A platform with a user-friendly and modern interface that makes it easy for teams to get started, with an efficient implementation timeline.

  4. World-class support is available to all customers regardless of plan, and excellent resources for self-help, such as the HubSpot Academy and knowledgebase.

Zoho CRM

  1. Many of the CRM tools are built in-house, but some crucial functionalities, such as Zoho Desk and Marketing need to be integrated since the infrastructure is different. This means that there is a risk of a disconnected experience.

  2. Not as many options for features within the platform that allows for customization. A large suite of products to customize, but requires integrations.

  3. A platform with a more traditional interface which requires more time and effort to implement and continuous maintenance. 

  4. To get better support and responsiveness, customers need to pay an additional amount, and as the business scales, the price increases.

 

Learn more about HubSpot

By downloading our free guide, you can learn more about HubSpot and how the platform could be a good fit for your business to achieve profitable growth.

The guide will give you a better understanding of how the platform works and how you can use its functionalities. Whether you are planning to change from Zoho to HubSpot or choosing between the systems, it will help you with making a decision!

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You don't have to do it alone

We are here to help you with the entire implementation process and make sure that your CRM is set up according to the needs of your business. Learn more about our packaging and how the process works here.
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"Great collaboration is key to success"

In the spring of 2022, we at Humly worked with iGoMoon to launch HubSpot in our organization, both in the Swedish and English markets. We were looking for a flexible, knowledgeable partner with broad experience in this type of implementation. We found all this at iGoMoon, whom has helped us set up HubSpot CRM, Customer Success, Marketing, Sales, and Operations with a steady hand.

The collaboration with iGoMoon has worked excellently and the spring's work together has been frictionless. With its deep knowledge of HubSpot, iGoMoon has been able to guide us through sometimes tricky choices in a good way. I can warmly recommend iGoMoon to other companies and organizations that intend to implement HubSpot in their operations.

Kristoffer Hedram, Chief Commercial Officer (CCO) at Humly.

See the customer case: Humly implements HubSpot to achieve profitable growth